Today I had to take my doggie in because I thought she had a fox tail in her nose. I had to leave her and was the first time ever leaving her anywhere. They took really good care of her and she is home and all safe and healing ❤ This place is constantly busy and I've never seen them with an empty parking lot , because they are caring and a great team not to mention they sure do make it very affordable. Thank you staff at All Creatures for taking the time for my doggie Kahlua when she needed you ❤
ACAH has limited resources and does an amazing job with their circumstances. This does NOT mean the facility or care is sub-standard! It's just that time, professional care and supplies only go so far so when the policy is commitment to low-cost services. Wise management will put boundaries on things like amount of clients they can handle. AND ACAH costs ... well, my first visit cost me about 10% of what 4 different animal hospitals quoted me for taking care of my dog! I cried for joy as I left because I knew we'd finally found help that I could afford as a Senior Citizen on a fixed income!!! And my sweet little 4-legged boy is doing so well!!!
I also know that when a business owner stands his ground to provide MUCH-needed services at low costs, there are many who will sabotage the effort in some kind of sick jealousy and wrong-thinking competitive attitude! While I believe in ACAH, nothing/no one is perfect. Yes, they can be difficult to reach, but keep the faith and keep speed-dialing ... ;-) Each person must make the best decisions possible for the love of our FurKids -- I'm just very grateful for ACAH!!!
Almost two weeks ago, I brought my dog in because she had a HUGE bump on her right shoulder blade. There was a variety of things it could've been so the vet took her back and did an x-ray. Turns out, it was bone cancer and the only thing we could do is amputate her leg. Being she's about 13-years-old and has arthritis throughout her spine, it would be too difficult for her to recover. So it as all a matter of time and we decided on strong pain meds and steroids for now then I would come back in two weeks.
Almost two weeks later...
Friday (3/18) she started to go downhill, needing help up a step or reminding her to go outside to go to the bathroom. Sunday (3/20), she wanted in the house and tripped going up the step and her back legs collapsed. My dad and I carried her to her spot on the floor (with her blankets). This was around 10am. She just couldn't get up or do anything for herself - I had to hand feed her, use a silicone funnel to give her water, put a dustpan under her back end when she needed to use the bathroom, and lift her head when I changed the towel from the water that dripped on it. I made the decision to have her put down because it was so agonizing for her to do anything.
I didn't have the heart to put her in the car and drive all the way out to Eagle Point so I looked for a vet that made house calls. That's a whole other story (I have reviews on two other vet clinics if you'd like to see the names and horrible experiences with them).
I called the on-call vet for All Creatures, I explained what was going on and he said that I could give her more pain meds and could bring her in that day if I needed. I did as he suggested with the meds. I stayed with her all day and all night, hoping she would pass away in her sleep. When that didn't happen, my dad and I made a stretcher and put her in the van then drove out to Eagle Point.
My dad went into the office and let them know why we were there. He came out, got in the van and backed up the side of the building where one of the assistants were waiting. After a few questions and a fee of $25.00 (which is pennies compared to what other vets charge) - she said the vet would be out in a few minutes.
I was trying my best to keep composed for my sweetheart. When the vet and another assistant came out, they were so kind and explained what they were going to do and to talk to her. Losing her was devastating, but the people here made it less stressful because they treated my dog as she was - a part of my family. I can't thank them enough after all of the stress I'd been through with other vets these past 24 hours. Again, thank you for taking care of my girl